Return

At Luudecollection, we understand that sometimes a return is necessary. We have created a simple and straightforward process to ensure a smooth return experience for our valued customers.

Eligibility for Return

To be eligible for a return, the following conditions must be met:

  • The item(s) must be unused and in their original condition.
  • The item(s) must be in their original packaging.

Please follow the step-by-step guide below:

Step 1: Login

Step 2: Pick a product to return 

Step 3: Click on the Request return button on the right corner

Step 4: Wait for the confirmation on your return

Step 5: Receive return label, and print it to the bag

Step 6: Receive payment

    Exchanges

    We do not offer direct exchanges for any items. If you wish to obtain a different size, color, or style, you will need to place a new order through our online store.

    Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately. We will provide further instructions on how to return the item and arrange for a replacement or refund, including any associated shipping costs.

    Thank you for choosing Luudecollection. If you have any further questions or require assistance, please don't hesitate to reach out to us at info@luudecollection.com. We are here to help!

    Important !

    The return shipping cost in Sweden is 75 SEK and will be deducted from your refund.